We help you make the
right connections with 
IT services from Bracken.

Find out more
Bracken Workspace Plus

We are securely connected

Working with essensys means all three of our beautiful buildings are securely connected to the essensys Cloud, which delivers secure, fast and reliable connectivity, exclusively to our customers. That means you’re not sharing your internet with thousands of other users so you don’t need the patience of saint to send large files, emails and content. But if our standard package still isn’t quite quick enough for you, then we have even faster, enhanced bandwidth options available as well. 

 

We are essensys partners

We know you need great internet access and a solid communication network for your business to be successful. That’s why we’ve partnered with industry leading IT company essensys to provide enterprise class connectivity across all our workspaces.
Cross
Bracken Workspace Plus

We use Broadsoft systems

When it comes to making calls, our telephone systems use the Broadsoft platform, which gives you the flexibility to choose how simple or complex you need your phone system to be. It can grow alongside your business too, so you can connect more phones as your business grows and of course, it offers all the standard features you’d expect for a business phone system: call forwarding, call transferring, hold and call conferencing as standard. 
Bracken Workspace Plus
Cross

You can’t concentrate on the big stuff if you’re worrying about the small stuff. 

That’s why our network infrastructure and the essensys Cloud is always in development so we can keep our internet and telephone solutions up to date with the latest innovations. On top of that, all our network services are monitored 24/7 too, so any potential problems can be solved before they start giving you and your business something to worry about. 

When we do IT packages, we do them with bells & whistles.

Calls
Internet
Upgrades
  • A dedicated phone line with a Leeds (0113) number
  • Voicemail services with remote access
  • Call pickup groups allowing any member of staff to answer the phone
  • Call forwarding to mobiles and other numbers
  • Ability to transfer calls within your workspace
  • Low telephone call rates
  • Private Cat 5e network
  • Private and secure company VLAN
  • Local traffic firewalls to keep your data private
  • Fully managed 20Mb up and down internet connection
  • Stringent firewall policies
If our standard IT package doesn’t cut the mustard, then you can easily upgrade:
  • Swap your 20Mb connection to a 45Mb connection complete with a public IP address 
  • Upgrade to a private wireless network to allow access to shared files 
  • Add a separate fax 
  • Add FSA compliant call recording 
  • Send voicemail messages to your email 
  • Add a high speed data port for peripheral devices 
  • Securely and automatically back up your files off site
  • Upgrade to a secure, dedicated internet connection

Talk to us about our IT services today