To observe social distancing, we have introduced a one way system throughout the building. We're asking all vistors, staff and tenants in the building to please use the lifts to travel up through the building and please use the stairs to travel down through the building. Furniture and layouts have been re-arranged in common areas to allow for social distancing and any areas where this is impossible, we have restricted access.
An enhanced cleaning regime has been put in place using appropriate cleaning materials. This is being supported by regular daytime cleaning of high touch point surfaces and deep cleaning and disinfecting treatments.
Sanitisation stations have been installed at all entrances and sanitiser products made available in central spaces such as meeting rooms. Hand washing facilities are available throughout the buildings.
In areas of higher use we have provided physical protection, particularly in our reception areas for our front of house teams. Whilst we have not made face masks mandatory as other measures mean we have a secure environment, we have provided PPE for our staff so don’t be surprised if you see them wearing masks and/or gloves whilst undertaking their duties. This is not a reflection or a statement from us on how we perceive the safety of our buildings and occupiers, but we encourage our staff to make responsible personal decisions on wearing such items if it helps them feel comfortable in their working environment.
Where fresh air is mechanically introduced into our buildings we have adjusted our systems to bring in the maximum amount possible to increase ventilation and air changes. We have encouraged doors and windows to be opened where possible. We have restricted lift capacities and directed traffic around the buildings to minimise social contact. We have introduced signage, enhanced cleaning and introduced more hygiene opportunities.
We have kept in touch with our customers and have listened to what they have been saying and have reacted as much as we can to their wants and needs. We monitor Government guidance regularly and make sure that our team members are aware of and able to provide the level of services that are required. We have undertaken a full review of our own teams and have been working with them to ensure that we are complying with guidance, minimising movements and ensuring they feel secure whilst still providing the level of services that our customers need.
